By now, everyone knows the name Olivia Pope, but most people are less familiar with the real woman who inspired the Scandal character: Judy Smith, the founder, president and CEO of a crisis communications firm called Smith & Co. Having worked on major cases including the Sony hack and President Clinton’s affair with Monica Lewinsky, Smith knows a thing or two about how to clean up a mess and carry on with your best foot forward. Last week, while speaking at a conference of high profile thought leaders and executives, Smith shared some great advice on using social media for crisis management in your career:
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